Taxpayer Assistance and Information Guide
Library staff will help you find forms or information; they are not, however, qualified to help you fill out forms or to provide tax advice.
Volunteer to Be a Tax Preparer
For the last several years, the Columbia Public Library, in partnership with local volunteers, has offered free tax preparation services. The Volunteer Income Tax Assistance (VITA) program, an IRS affiliate, is gearing up for the 2025 tax season and is seeking more Mid-Missouri volunteers to handle the expected volume.
Visit the IRS Tax Volunteers website to learn how you can help people in your community with their taxes through the Volunteer Income Tax Assistance and Tax Counseling for the Elderly programs.
Tax Forms
The library will have very limited quantities of the basic federal forms from the IRS. These are available to you at no cost. Please note:
- The IRS is no longer providing paper copies of Publication 17 for libraries to distribute. We will have a very limited amount of instruction booklets for the 1040 form.
- The MO Department of Revenue does not provide paper forms for libraries to distribute.
You can download and print your own federal forms and instructions or Missouri forms. (Printing from library computers costs 10¢ per page.)
Local Taxpayer Assistance
Free Income Tax Help 2025 at the Columbia Public Library (for in-state returns only)
The library will begin to take appointments for the VITA tax help service on Friday, January 17, and the program will run January 31 – April 12, 2025.
Call (573) 443-3161 to make an appointment. Appointments will be scheduled during open hours at the Columbia Public Library.
If you have an appointment with VITA tax help, please bring the following items with you to your appointment.
- Copy of the most recently filed tax return
- Identification
- A photo ID for the taxpayer
- Social Security cards and/or ITIN notices and birth dates for every individual on your return.
- Income
- W-2, each employer and other income-related documents
- Social Security, railroad retirement or veteran’s benefits
- All 1099 forms (1099-G, 1099-R, 1099-INT, 1099-MISC, 1099-NEC, etc.)
- Personal business income and expenses
- Deductions
- Dependent care provider info
- Education 1098-T and student loan payments
- 1098 form showing home mortgage interest
- Health insurance and out-of-pocket medical costs
- Long-term care insurance receipts
- Property tax receipts and tax receipts for new car purchase
- Charity receipts
- Health Insurance
- Marketplace health insurance form 1095A
- Income documents for all household members whether claimed as dependent or not, including students living at college, even if they had no coverage for all or part of 2024.
- Property Tax Credit or Rent Credit
- Real Estate tax receipt or rent verification letter with landlord’s name, address and phone number (MO Form 5674)
- For mobile homes, property tax receipt and rent verification letter with landlord’s name, address and phone number (MO Form 5674)
- For Direct Deposit Tax Refunds
- Checkbook, blank check or account statement showing account number and routing number (not deposit slips or credit/debit card)
The free income tax service is through the VITA program, an IRS affiliate. Tax counselors are unpaid volunteers that are IRS certified.
AARP Tax Help at Salvation Army, 2025
Provided by AARP Foundation volunteers
Salvation Army on Ash Street
1108 W Ash St
Columbia, MO 65203
Monday, Tuesday and Thursday: 12 p.m. – 4 p.m.
Tax help starts February 3 and continues through April 15 by appointment only. Call (573) 227-3325 to make an appointment.
Love Columbia Tax Help – 2025 Information Still to Come
1209 E Walnut
Columbia, MO 65201
(573) 256-7662
Starting February 16, 2024, tax help is provided on Fridays. Call (573) 256-7662, extension 160 to make an appointment.
VITA Tax Help at Family Impact Center – 2025 Information Still to Come
MU Family Impact Center
105 E Ash St
Columbia, MO 65203
(573) 882-2428
Appointments are done on a walk-in basis every Monday from 9:15 a.m.-12:15 p.m., Wednesday 4:00 p.m. – 7:30 p.m. and Friday 9:15 a.m.-12:15 p.m.
Income Tax Assistance Callaway County – 2025 Information Still to Come
Provided by AARP Foundation and VITA volunteers
Callaway Senior Center
531 Commons Drive
Fulton, MO 65251
Tax help starts February 1 by appointment only. Call (573) 416-0858 to make an appointment.
Federal
| Federal Tax Information | |
|---|---|
| Internal Revenue Service | |
| Electronic Filing Information | |
| Free File (Free Electronic Filing) | |
| Forms & Publications Orders | (800) 829-3676 |
| Recorded Tax & Refund Information | (800) 829-4477 |
| Tax Assistance | (800) 829-1040 |
| Taxpayer Advocate Service | (877) 777-4778 |
| TTY/TDD Help | (800) 829-4059 |
Mailing Address for Federal Tax Returns (Missouri Residents)
If you are enclosing a check or money order, mail your return to:
Internal Revenue Service
P.O. Box 931000
Louisville, KY 40293-1000
If you are not enclosing a check or money order, mail your return to:
Department of the Treasury
Internal Revenue Service
Kansas City, MO 64999-0002
Missouri
Missouri Department of Revenue Tax Assistance Center
Truman Building, 301 W. High St., Room 330, Jefferson City, MO, (573) 751-3505
The MO Department of Revenue is no longer providing paper forms for libraries to distribute. You can download and print your own Missouri forms. (Printing from library computers costs 10¢ per page.)
| Missouri Tax Information | |
|---|---|
| MO Department of Revenue | |
| Electronic Filing Information | |
| Customer Assistance | (573) 751-3505 |
| Previous Return & Form Questions | (573) 751-3505 |
| TTY/TDD Help | (800) 735-2966 |
Mailing Addresses for Missouri Tax Returns
If you are expecting a refund, mail your return to:
Individual Income Tax
P.O. Box 500
Jefferson City, MO 65105-0500
If you owe, mail your return to:
Individual Income Tax
P.O. Box 329
Jefferson City, MO 65105-0329
Where’s My Refund?
- Missouri Department of Revenue Refund or Balance Due Status
By phone: (573) 526-TAXX (8299) - IRS (Federal) Refund Status
By phone: (800) 829-4477